At IrinaNasir, we offer a 30-day return policy from the date your order is delivered.
If 30 days have passed since your purchase, unfortunately, we will not be able to offer a refund or exchange.
👗 Eligibility for Returns (Clothing Items)
To be eligible for a return:
- The item must be unused, unworn, and unwashed
- All original tags and packaging must be intact
- The product must be in the same condition as received
- A valid proof of purchase is required
❌ Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Worn or used clothing
- Items without original tags
- Discounted or sale items
- Gift cards or promotional items
⚠️ Partial Refunds (If Applicable)
Partial refunds may be granted in the following cases:
- Items returned with minor signs of use
- Products not in original condition or missing parts (not due to our error)
- Returns requested after the allowed return period
💳 Refund Process
Once we receive and inspect your returned item:
- You will receive an email notification regarding approval or rejection
- If approved, your refund will be processed within 5–10 business days
- The amount will be credited back to your original payment method
⏳ Late or Missing Refunds
If you haven’t received your refund:
- Recheck your bank account
- Contact your card provider (processing delays may occur)
- Contact your bank
If you still need assistance, please reach out via our Contact Us page.
🔁 Exchanges Policy
We only replace items if they are defective, damaged, or incorrect.
To request an exchange, please contact us through our Contact Us page with your order details.
🎁 Gifts
- If your item was marked as a gift, you will receive store credit after return approval
- If not, the refund will be issued to the original purchaser
🚚 Return Shipping
- Customers are responsible for return shipping costs
- Shipping charges are non-refundable
- If a refund is approved, return shipping costs may be deducted
We recommend using a trackable courier service for secure returns.
💡 Important Note
- We do not offer Cash on Delivery (COD). All orders must be prepaid
- Returns that do not meet our policy conditions may be rejected
📞 Contact & Support
For any questions regarding refunds, returns, or exchanges, please visit our Contact Us page:
👉 https://gold-lark-924236.hostingersite.com/contact-us/